Disclaimer and privacy statement – The Middle East and Africa (Excluding Saudi Arabia and South Africa)

 

Privacy Information and Disclaimer

The website (progress.im) is owned and provided by:
Lundbeck Export A/S ( Representative Office)
Building 71,
Floor 04
Premises:1. F.1
Dubai Healthcare City
Dubai United Arab Emirates

(“Lundbeck”)

Company registration number: 395
Telephone number: +971 4 550 2100

The following describes how we handle personal data in relation to our Progress in Mind activities, e.g. when you sign-up to receive newsletters from Lundbeck via Progress in Mind resource center. The document also contains certain legal information regarding our practices for this website.

1. Processing of Personal Data

As a provider of this website and the Progress in Mind resource center, Lundbeck is a data controller of any personal data collected. Lundbeck is firmly committed to protecting the privacy of information we may collect from our online visitors.

In processing, personal data, Lundbeck will always comply with applicable legislation, including the General Data Protection Regulation (“GDPR”) and the Danish Data Protection Act.

Personal identifiable data, purposes and legal basis

Lundbeck collects personally identifiable data in the following situations:

We collect and process the following types of personal data about you via the website: We process your personal data for the following purpose: We process your personal data on the following legal basis:
When you sign up to receive the Progress in Mind newsletter via the website (or on paper e.g. on a congress) we collect your name, email address, profession country. We will also register information on whether you consent to receive newsletters from Lundbeck.

We process this personal data for the purpose of direct marketing, i.e. providing you with e-mail newsletters if you have requested this.

We ask you about your profession to ensure you are an HCP because the content of the e-mails (which contain solely non-promotional material) are most relevant for this segment and because local provisions and industry guidelines may require us to do so.

Lundbeck has a legitimate interest in providing you with newsletters if you have requested this.

By use of cookies, we may collect information on how you use this website and your online behaviour. The type of personal data collected are:

  • IP address, including your network location
  • Information about your computer
  • Type of browser
  • Search words

We use necessary cookies, functional cookies, statistical and marketing cookies. Please see a full description of these cookies in our  Cookie Declaration

The legal basis is consent.

The legal basis for necessary cookies is Lundbeck’s legitimate interest in providing the website and functionalities to users, \ Data collected via cookies may be shared with our third party cookie providers, including via plug-ins. In certain cases, Lundbeck will be considered joint controller with some of these third parties. You can read more and find a link to the privacy notification of these third parties in our Cookie Declaration.

When we collect personal data directly from you provide the personal data voluntarily. You are not obligated to provide the information to us. The consequences of not providing the personal data are that we cannot send you our newsletter.

When we collect personal data via cookies, the source is your device.

Recipients of personal data

Lundbeck uses data processors (IT service providers and hosting services) in relation to the website. These third party provides will be obligated to safeguard the confidentiality of your data and to take adequate technical and organizational measures to protect your data against accidental or unlawful destruction, loss or alteration, unauthorized disclosure or abuse, or other unlawful processing.

Transfer of data to countries outside the Middle East and Africa region (Excluding Saudi Arabia and South Africa)

We may transfer personal data to other countries, some of which have not yet been determined as having an adequate level of data protection. Lundbeck will ensure that such transfer(s) will be carried out in accordance with the applicable data protection legislation, including the GDPR.

Transfers to countries outside the Middle East and Africa region may take place if the recipient adheres to the EU-US Privacy Shield (if the transfer is to the United States of America) or when ensuring that the recipient accepts appropriate contractual clauses (ex; the EU Standard Contractual Clauses ). The transfer can also be made if the recipient is located in a country providing an adequate level of data protection. This determination is made by Lundbeck  (see the full list of these ‘secure countries’ on the EU Commissions’ website).

Storage of Data (Data Retention)

Your personal data will be retained until you unsubscribe from receiving newsletters. After this we will not send you any more newsletters. Your personal data will be deleted at the latest two years after you have withdrawn your consent.

For retention periods for the various cookies we collect, please refer to our cookie policy [here]

Your rights as a data subject

Lundbeck has taken all necessary and adequate steps to protect your personal data and ensure your rights as a data subject.

You have certain rights described below. Please note that limitations may apply to your ability to exercise these rights, for example, when your right to obtain the information is found to be overwritten by essential considerations of private interests.

Right of access

You have the right to request access to the personal data Lundbeck processes about you.

Lundbeck must provide a copy of the personal data undergoing processing as a starting point free of charge or by electronic means, if the request has been submitted in a commonly used electronic form.

Right to rectification

You have the right to rectification of inaccurate personal data concerning you, including completion of incomplete personal data.

Right to erasure (right to be forgotten)

You have the right to the erasure of the personal data concerning you.

Right to restriction

You have the right to restrict Lundbeck's processing of personal data concerning you.

Right to data portability

Where processing is based on a consent or a contract and the processing is carried out by automated means, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format. You have the right to transmit this personal data to a third party without hindrance from Lundbeck, If technically possible.

Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests as legal basis for the processing, including profiling based on this provision. Where you have exercised this right to object, Lundbeck must no longer process the personal data unless Lundbeck demonstrates compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or if processing is necessary for the establishment, exercise or defense of legal claims.

Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, Lundbeck must no longer process the personal data for such purposes.

 

If processing of your personal data is based on your consent, you may withdraw your consent at any time. Please note that this does not affect Lundbeck's processing of your personal data prior to the withdrawal of your consent.

If you want to exercise any of your rights as described above or have any question to that, please contact the Lundbeck Data Protection Officer (see contact information below).

Lundbeck Data Protection Officer

If you have any questions regarding Lundbeck processing of personal data, please contact the Lundbeck Data Protection Officer:

H. Lundbeck A/S

Attn: Data protection officer
Ottiliavej 9
2500 Valby
Denmark

Email address: dataprivacy@lundbeck.com

Telephone number: + 45 3630 1311 (ask for our Data Protection Officer). 

 

If you contact our Data Protection Officer, H. Lundbeck A/S will process the personal data you provide us with in your request with the purpose of processing and responding to your request. Please read our privacy notification regarding this processing here.

Filing of complaint

If your complaint is not resolved by Lundbeck to your satisfaction, you can choose to file a complaint to the Danish Data Protection Agency.

Danish Data Protection Agency (in Danish Datatilsynet)

Telephone number: +45 33 19 32 00
Email address: dt@datatilsynet.dk
Website: www.datatilsynet.dk

   2. Direct communication

Any questions, comments, suggestions, etc. that you may forward or transmit via the website will - to the fullest extent permitted by applicable law - become and remain the property of Lundbeck and will be treated as non-confidential, non-proprietary information that Lundbeck may use at its own discretion.

   3. Disclaimer of liability

Lundbeck ensures that reasonable care is being taken to ensure that the website content is accurate and up-to-date, but all information is provided ‘as is’ and Lundbeck makes no warranties or representations of any kind as to accuracy, sequence, timeliness or completeness of the website content and may at any time at its sole discretion change or replace the information on the website and discontinue distributing the site without prior notice. The website may contain information on diseases and treatments: this information is intended for general guidance only and must never be a substitute for advice provided by a doctor or other qualified healthcare professional. To the extent permitted by mandatory law, Lundbeck shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or use of any content on this site, including viruses, regardless of the accuracy or completeness of any such content. If you suspect you have a health problem, we strongly recommend that you contact your physician.

   4. Links to other websites

The website may contain links to third party websites. Lundbeck disclaims any control over, relationship with, or endorsement of these sites and shall not be liable for any damages or injuries arising from the content of such sites. Links to other websites are provided only as a convenience and Lundbeck encourages that you read these third party websites' Terms of Use and Privacy Statements.

    5. Intellectual property rights

The content of the website is subject to copyright protection and other intellectual property rights. The company names, trade names, logos and all product names are trademarks owned by Lundbeck. Any misuse of these trademarks is expressly forbidden. The content of the website may not be copied other than for personal and non-commercial use, with all copyright or other proprietary notices retained. Except as expressly provided above, it is not permitted to copy, display, download, modify, reproduce or retransmit any information on this website without the express written consent of Lundbeck.

    6. Children

This website is not intended or designed to attract children under the age of 18 years. We do not knowingly collect personally identifiable data from any person we know to be under the age of 18 years.

    7. Governing law and venue

This disclaimer and the contents of this site shall be governed and interpreted by Danish law without regard to its conflict of law rules. Any dispute arising out of or in relation to this disclaimer shall, if it cannot be solved amicably, be decided exclusively by the Danish Courts in Copenhagen, Denmark.

    8. Changes and questions

Any changes to this document will be communicated promptly on this page. If you have any further questions regarding this document or the website in general, please do not hesitate to contact us.